In my conference talk at the Refresh Conference 2024, I shared a reflective case study on the tools and methods we used to guide the UX team through breaking points.
With game theory, I created a set of strategies to interact with stakeholders, leadership, and other teams to obtain valuables for my team. I balanced out my weaker position and achieved equilibrium for the common good.
Nurturing a growth-focused team requires clear expectations and a skill matrix. Use scorecards and workshops for evaluation, collect feedback, and update the skill matrix.
How to use McKinsey’s 7-S framework to redesign your leadership and take your domain to the next level? I share my approach and insights for each of the seven aspects.
I gained insights into my team’s perception and suggestions for improving UX maturity. This helped me to focus on the necessary areas of improvement and create an aligned UX area strategy.